Local Government Digital Service Standard Summit, 19 September 2016
simon gray — 2016-09-19, 13:20:35Earlier in 2016 the Local Government Digital Steering Group, of which I'm a member, held a workshop day at the Government Digital Service to discuss whether there was any mileage in creating a local government version of the GDS Digital Service Standard. Not surprisingly, there was overwhelming agreement that it was indeed a good idea, so the steering group set to work in collaboration with local government digital practitioners up and down the country to create one - the Local Government Digital Service Standard. Today there's a summit at City Hall in London to share the work that's been done so far, gaining insight from people working in central and local government in their experiences of using the standard - and an important point being emphasised that it's not about creating a whole load of bureaucracy, and neither is it about replicating the same thing across hundreds of councils - it's just about creating good digital services.
Here are my notes from the morning main speaker sessions.
Natalie Taylor, Head of Digital Transformation, GLA - City Hall and the Digital Service Standard - Building the new london.gov.uk
- changed the focus to be based on user needs and user research.
- Introduced an agile development methodology, with clear roles. Daily stand-ups, sprint planning, retrospectives, show and tells, and moved to fortnightly sprints with continuous development and testing.
- Reduced the content by 75% to make it better written and relevant to the users, by proper talented content editors.
- Got successful buy-in from senior management, [...]
Read the rest of Local Government Digital Service Standard Summit, 19 September 2016 .
In group Public / Third Sector Digital